• 1 hour ticket response
  • 1 hour ticket response

  • We are focused on providing a rapid and proper reply to every ticket sent by a user. Our skilled support staff representatives will review your problem and will think of the most efficient option. We offer a 1–hour response time guarantee for all client support tickets. In reality, our average trouble ticket response time has proven to be twenty minutes.

  • Top quality support service
  • An Exceptional Help Desk Service

  • Each member of our customer support staff has many years of experience in the shared hosting business and almost all of them have been with us for at least 5 years. They are all prepared to answer all your requests in the most proficient way possible.

  • Intuitive help center
  • An Easy–to–Navigate Help Section

  • Integrated into the Site Control Panel is an easy–to–browse Help section, which features various sources of information. You can search through a regularly updated knowledgebase featuring web hosting account management articles and site management articles, watch the how–to video tutorials or check out our F.A.Q. library.